Returns & Exchanges

At Indus Valley, we are committed to your satisfaction and offer a 30-day return policy for all our natural beauty products. If you are not completely happy with your purchase, we provide a seamless process to ensure your skin and hair care journey remain stress-free.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'Order History' section to select the items you wish to return and provide a brief reason for the request.

• 2.
  Prepare the Package

  Carefully pack the products in their original packaging, ensuring the seals are intact and including the original invoice to speed up the verification process.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location near you.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.